Frequently Asked Questions

What types of cuisine do you specialize in?

At Jamrock Eatz, we specialize in what we like to call "Caribbean Fusion." We infuse the rich, vibrant flavors of the Caribbean with influences from other international cuisines, creating unique and delicious dishes that are sure to impress. Whether you're craving traditional Jamaican favorites or something with a global twist, our Caribbean Fusion style offers the best of both worlds.

Do you cater to special dietary needs?

Yes, we cater to a wide range of dietary needs, including vegan, vegetarian, gluten-free, and keto options. Please let us know your requirements, and we’ll create a menu that accommodates your needs without compromising on flavor.

How far in advance should I book your catering services?

We recommend booking our services at least 4-6 weeks in advance for large events. However, we understand that some events are planned on shorter notice, so please contact us to check our availability.

What areas do you serve?

Jamrock Eatz primarily serves the Central Florida area, including but not limited to Orlando, Kissimmee, Davenport and surrounding cities. If you’re located outside of this area, please contact us to discuss travel arrangements.

Can I customize the menu for my event?

Absolutely! We love working with our clients to create customized menus that reflect their tastes and event theme. Whether you want traditional Caribbean dishes or a fusion of flavors, we’re here to bring your vision to life.

Do you offer tastings before booking?

Yes, we offer tasting sessions so you can experience the flavors and quality of our food before making a final decision. Tastings are by appointment only and may incur a small fee.

What is the process for booking your services?

Booking is easy! Simply complete our contact form with all the details for your event and someone from our team will contact you. After an initial consultation, we’ll provide you with a customized proposal. A 50% deposit is required to secure your booking, with the remaining balance due on the agreed date.

Do you provide staff for events?

Yes, Jamrock Eatz offers a full range of professional staffing services for your event, including experienced chefs, servers, and bartenders. Our team is dedicated to delivering exceptional service and ensuring that your event runs smoothly from start to finish. We work closely with you to understand your specific needs and tailor our staffing to match the scale and style of your event, providing you with a seamless and stress-free experience.

How do you handle cancellations or changes to my booking?

We understand that plans can change. If you need to cancel or modify your booking, please contact us as soon as possible. Our cancellation policy will be outlined in your service agreement, and we strive to be flexible in accommodating changes.

Do you offer serve ware and equipment rentals for events?

Yes, Jamrock Eatz provides serve ware and equipment rentals to complement our catering services. We offer a variety of options, including plates, cutlery, glassware, and serving dishes, as well as specialty equipment like chafing dishes and beverage dispensers. Let us know your requirements, and we'll ensure you have everything needed to create a polished and professional event.

What safety measures do you have in place for food preparation and service?

At Jamrock Eatz, we prioritize the health and safety of our clients and staff. We adhere to strict food safety and hygiene standards during preparation, cooking, and service. All our staff are trained in food safety protocols, and we follow all local health regulations to ensure a safe dining experience.

Do you have insurance coverage for events?

Yes, Jamrock Eatz is fully insured to provide catering services for your events. We carry liability insurance to ensure that both our clients and our team are protected. If you have any specific insurance requirements or need proof of coverage, please let us know, and we’ll be happy to provide the necessary documentation.